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DHAKA,UTTARA,1230

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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What products does GENTEXX offer?

GENTEXX specializes in premium apparel including drop shoulder t-shirts, joggers, hoodies, and jackets. Our clothing combines comfort, style, and sustainability to provide you with the best fashion experience.

How can I place an order with GENTEXX?

To place an order, provide your name, mobile number, complete address, preferred size, and a picture of the product you're interested in. You can contact us via WhatsApp at 01721-315606 for assistance.

What are the delivery charges for GENTEXX products?

- *Within Dhaka City:* 70 BDT
- *Surrounding Areas (Savar, Keraniganj, Narayanganj, Gazipur):* 100 BDT
- *Outside Dhaka:* 120 BDT
For deliveries outside Dhaka and surrounding areas, the delivery charge must be paid in advance.

What payment methods are accepted for advance delivery charges?

We accept payments via:
- *Nagad:* 01721315606 (Personal)
- *Bkash:* 01721315606 (Personal)
Please note that advance delivery charges are non-refundable.

How long will it take to receive my order?

- *Inside Dhaka:* 3-4 Days
- *Outside Dhaka:* 5-6 Days
Delivery times may vary depending on location and courier service availability.

INFORMATION ABOUT US

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